Support
How can we help? Choose an option below to get the right support for your Lofra appliance.
Warranty
Appliance under 2 years old? Register or claim on your warranty.
Out-of-Warranty Servicing & Repairs
ppliance out of warranty or due a service? Book an engineer through MRCR.
Spare Parts
Need a replacement part? Order genuine Lofra parts through MRCR.
FAQ
What does the Lofra manufacturer's warranty cover?
Our 2-year manufacturer's warranty covers defects in materials and workmanship that may arise during normal use of your Lofra cooking appliance, hood, refrigerator, or dishwasher. It provides you with peace of mind knowing that we stand behind the quality of our products.
How do I register my Lofra appliance for the warranty?
To activate your warranty, please register your Lofra appliance within 30 days of delivery. You can do this by visiting our website and filling out the warranty registration form. Keep your proof of purchase handy during the registration process, as it may be required.
What if my Lofra appliance requires service or repairs after the warranty period expires?
If your Lofra appliance requires service or repairs outside the warranty period, we recommend contacting MRCR Services our trusted partner specialising in Lofra appliance repairs. They can provide professional assistance to ensure your appliance continues to function optimally.
Is accidental damage covered under the warranty?
No, accidental damage is not covered under the Lofra manufacturer's warranty. The warranty specifically applies to defects in materials and workmanship. However, if you encounter accidental damage issues, please contact our customer support team, and they can guide you on the best course of action.
How can I contact Lofra's customer support team?
If you have any questions or concerns regarding your Lofra appliance or warranty, please visit our "Contact Us" page on our website. Our dedicated customer support team will be happy to assist you with any enquiries you may have. Your satisfaction is our priority, and we are here to help.

